Privacy Policy

Customer Support 080 6590 1400

Effective Date: July 21, 2026

Last Updated: July 21, 2026

At Wizfair Travels ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you use https://www.wizfairtravels.in/ ("Website") to search for, book, or access our travel services.

Please read this Privacy Policy together with our Terms of Service and Cookie Policy.

1. Information We Collect

Depending on the services you use, we may collect the following information:

1.1 Personal Information

Full name
Date of birth
Gender
Nationality
Passport or government-issued identification details (for applicable bookings)
Email address
Mobile number
Billing address

1.2 Booking Information

Passenger details
Flight preferences
Travel dates and destinations
Booking history
Special service requests submitted by you

1.3 Payment Information

Payments are processed through secure payment service providers. We may receive limited payment-related information, such as payment status, transaction reference, or the last few digits of your payment card where necessary to complete or manage your booking. We do not intentionally store your complete payment card details unless required for an authorized business or legal purpose.

1.4 Technical Information

When you visit our Website, we may automatically collect information such as:

IP address
Browser type
Device information
Operating system
Website usage data
Date and time of your visit
Pages viewed and actions performed

This information helps us maintain security, improve website performance, and understand how our services are used.

2. How We Collect Information

We collect information in the following ways:

2.1 Information You Provide

You provide information directly when you:

Search for flights
Make a booking
Contact our customer support team
Subscribe to communications
Submit enquiries or feedback

If you make a booking for another traveller, you are responsible for ensuring you have the necessary permission to provide their information.

2.2 Information Collected Automatically

When you use our Website, we may automatically collect certain information through cookies and similar technologies. This helps us maintain security, improve website performance, and understand how users interact with our services.

3. How We Use Your Information

We use your information for legitimate business purposes, including providing our services, fulfilling bookings, complying with legal obligations, and improving our platform. This may include:

Processing and managing flight bookings
Sending booking confirmations, updates, and travel notifications
Verifying your identity where required
Processing payments and refunds
Providing customer support
Preventing fraud and improving website security
Maintaining and improving our Website and services
Responding to your enquiries
Sending promotional communications where permitted by applicable law or with your consent, where required

We do not sell your personal information to third parties. We process personal information in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, where applicable.

4. When We Share Your Information

We share personal information only where necessary to provide our services or comply with legal obligations. Your information may be shared with:

4.1 Travel Service Providers

Including airlines and other travel partners involved in fulfilling your booking. These providers process your information in accordance with their own privacy practices.

4.2 Payment Service Providers

To securely process payments, refunds, chargebacks, fraud prevention, and related financial transactions.

4.3 Service Providers

We may engage trusted third-party service providers to support services such as:

Website hosting
Customer support
Analytics
Marketing
Fraud prevention
IT and security services

These providers are permitted to use your information only to perform services on our behalf.

4.4 Government Authorities and Legal Bodies

We may disclose information where required by applicable law, legal process, governmental authorities, or to establish, exercise, or defend legal rights.

4.5 Successor Entities or Business Partners

If Wizfair Travels undergoes a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

4.6 International Service Providers and Travel Partners

As we facilitate domestic and international travel bookings, your information may be transferred to airlines, service providers, payment partners, or technology providers located outside India. Such transfers are carried out in accordance with applicable data protection laws and contractual safeguards.

5. Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, improve website functionality, analyze how users interact with our Website, enhance security, and support relevant communications that may be relevant to your interests.

Some cookies may be provided by trusted third-party service providers for analytics, payment support, fraud prevention, or marketing measurement purposes.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website. For more information about cookies, please refer to our Cookie Policy.

6. How We Protect Your Information

We take reasonable technical and organizational measures to safeguard the personal information we collect against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security.

You are responsible for keeping your account credentials, devices, and passwords secure and for ensuring that the information you provide to us is accurate.

7. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

Provide our services
Complete your booking and related transactions
Meet legal, regulatory, accounting, or tax obligations
Resolve disputes, or
Enforce our agreements

When personal information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.

8. Your Rights and Choices

Subject to applicable law, you may have the right to:

Access the personal information we hold about you.
Request correction or updating of inaccurate information.
Request deletion of your personal information where legally permitted.
Withdraw consent where processing is based on your consent.
Opt out of receiving promotional communications by following the unsubscribe instructions in our emails or by contacting us.

Please note that we may retain certain information where required by law or for legitimate business purposes.

9. Third-Party Websites

Our Website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies.

Wizfair Travels is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before sharing your personal information.

10. Children's Privacy

Our Website and services are intended for individuals who are legally capable of entering into travel bookings. For the purposes of applicable Indian data protection laws, a child means an individual below 18 years of age.

We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian, where required by applicable law.

If you believe that we may have collected personal information of a child without appropriate authorization, please contact us. We will take reasonable steps to review and address the request in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updates will be posted on this page with the revised Last Updated date. Your continued use of the Website after the updated Policy becomes effective constitutes acceptance of the revised Policy, where permitted by applicable law.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Wizfair Private Limited

India Office
3rd Floor, Nimai Tower, 412-415, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015, India

Phone: 080 6590 1400

Email: support@wizfairtravels.in

Website: https://www.wizfairtravels.in/

On this page, you can adjust your privacy settings and indicate whether you agree with the processing of your personal data and the use of cookies for the purposes described below. You can learn more about how and why we use cookies in our Privacy Policy. The full list of cookies we use is available here

Some of the data collected through our site may be processed by third-party service providers, including analytics providers, advertising partners, anti-fraud and payment risk vendors, customer support tools, and performance monitoring tools. These third parties may collect information about your device and browsing activity over time and across websites, depending on their role. We contractually require service providers to use data only for providing services to Wizfair and to protect data appropriately.

Type of cookies we use

− Necessary

Always Active

These cookies are required for the Site to function and for us to provide the services you request. Because the Site cannot function properly without them, they cannot be disabled in many systems. They are usually set only in response to actions you take, such as setting privacy preferences, logging in, filling out forms, or preventing fraud.

They support session management, authentication, load balancing, security and risk controls, and prevention of bot attacks. You have the option to disable these in your browser, but without these cookies, some parts of the Site may not work.

+ Functional

Always Active

These cookies allow the Site to provide enhanced functionality and personalization. They may remember your preferences such as language and currency, save selected filters, or remember previously entered details in forms.

+ Analytics / Performance

We use these cookies to analyze information about how you interact with our website. They help us count visits and traffic sources, identify popular pages, monitor performance issues and improve the user experience.

+ Advertising / Targeting Cookies

These cookies may be set by Wizfair and/ or our advertising partners to build a profile of your interests based on your browsing activity. They are used to show you more relevant ads on our site or other sites, limit how often you see the same ad, and measure the effectiveness of our marketing campaigns. You can opt out of certain targeted ads through tools like the Digital Advertising Alliance, Network Advertising Initiative (NAI), your device settings, or ad network settings. Opt-outs apply to your browser/device and may reset if cookies are cleared.

Marketing Profile

We collect information about your interactions with our Site (such as searches and pages viewed), along with device and network data. This information is stored in a marketing profile and used to understand your interests and show you more relevant messages and ads.

Third-Party Cookies And Service Providers

providers may include analytics services, advertising partners, fraud prevention and payment risk vendors, customer support and performance monitoring tools.

Depending on the service they deliver, these providers may collect information about your device and browsing behavior over time and across different websites. While Wizfair does not manage third-party cookie technologies once they are set, we require our service providers to use the data only to perform services for Wizfair and to maintain appropriate data protection standards.

Global Privacy Control (GPC) And "Do Not Track"

Certain browsers support Global Privacy Control (GPC), a setting that communicates your preference to limit the sharing of your data for targeted advertising. Where required by applicable law (including the California CPRA), Wizfair will recognize GPC signals as a request to opt out of sharing data for cross-context behavioral advertising for that browser or device, where technically possible.

Some browsers also provide “Do Not Track” (DNT) signals. Because there is currently no widely adopted standard for handling DNT requests, Wizfair may not respond to all such signals but will reassess its approach if industry standards evolve.